The Counselling & Wellbeing Service is here to support you throughout your time at university. We understand that life can bring challenges and changes that can affect your wellbeing and your studies. Our aim is to help you navigate these challenges, support your wellbeing, and enable you to get the most from your university experience.
One-at-a-time counselling
Our counselling service works using a One-At-A-Time approach. This means that you book one counselling session at a time, with the intention that each session is complete and valuable in its own right.
Following your session, we encourage you to take time to reflect on what you've found helpful and how things have developed. If, after this period of reflection, you feel you would benefit from another session, you are welcome to get back in touch.听
Each session is tailored to what feels most important to you at that time. It may focus on finding practical ways forward, developing new insights or coping strategies, making sense of difficult experiences, or simply providing a safe space to pause, reflect and process what is happening.听
As a university service, we offer short-term support and will always be open about what is appropriate and achievable within our service. Where longer-term or more specialised support would better meet your needs, we will discuss this with you and help you explore suitable options, including referrals to the NHS or external organisations where appropriate.听
Opening hours
Appointments with our team can take place in person, by telephone or video call, or via chat or email.
Counselling appointments are available daytime on weekdays.
Appointments
Your appointment will be with one of our counsellors, following either a self-referral or a referral from a university staff member.听
To access the service, you can:聽
Or, if you're on campus, visit the Student Life Hub, Level 3, Ishbel Gordon Building, during Student Life Hub opening hours.听
Once your referral has been received, you'll be invited to complete a short pre-session questionnaire.听
When this has been returned, a member of the Counselling team will contact you to arrange an appointment at a suitable time and discuss your preferred method of contact.
24/7 Student Support
聽Our 24/7 Student Support Service is a free telephone & message support service, providing in-the-moment emotional and psychological support for students, any time of day or night.
The service allows you to speak directly with a counsellor any time of the day, find out more:聽
Further information on Moodle
Current students can log into our page on Moodle for more information & resources:
Other support services
Find out about the services available from the university and externally:
Out of Hours and Emergency Support
Urgent help
If you require immediate help, please contact:
- Your GP
- NHS24 - Urgent Health Advice
- The 111 service provides urgent health advice out of hours, when your GP Practice or Dentist is closed.
- Call Free on 111
- For more information:聽
Emergency Services - Call 999 in life threatening situations